January 31, 2014
I would like to thank the fine folks at First Security for a fantastic experience and the excellent job you did installing security cameras at both my business and home.
I had another company install a system at my house that never worked as it should have. Your team came to my home diagnosed the problem and made the necessary upgrades and modification to give me the system that I wanted from the beginning. I want to thank you for the great job to a very professional team. I highly recommend First Security.
Dr. Mark Simpson
To whom it may concern.
In 1999, as a Toshiba TSD Regional Sales Manager, I requested a lateral transfer from southern California back east to West Virginia, to help take care of my parents, as their health was declining.
I moved to Hurricane, WV at that time and was approached by First Security to discuss a security system for my home. At that time I lived alone and travel extensively for work. So getting a security system gave me assurance all was well, when I was out of town and removed any fear of being alone when I was in town.
Later I built a new home after my father passed away and moved my mother in with me. So again First Security was there to transfer my service from my old house to my new and upgraded my service. Mom now has a small remote she can use and carry with her around the house.
I have been pleased with 15 years of service First Security has provided to me. On the few times we needed service they worked us into their schedule very promptly. Also the few times Mom has “accidently” set off the alarm, the monitoring service immediately contacted our backup contacts (my brother and his family) who was called by the monitoring service to assist Mom. Traveling as I do, I have confidence Mom is safe and secure with First Security taking care of our security needs.
Being in the high tech business myself, I am pleased to see the new services First Security has to offer and hope to upgrade my system this year. It will give me the ability to monitor Mom at home with IP cameras, on a Smartphone App I can download to my Android phone.
First Security has provided me piece of mind in today’s hectic world, that my home is secure when I am on the road. Also more importantly, Mom is safe and secure.
Sherry L. McWatters
Toshiba Regional Sales Manager
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